Design leader, em-dash enthusiast, and ice cream aficionado
I’m a design leader with 20+ years experience leading product and content design teams.
I have a proven track record of building impactful teams with a collaborative culture, and I excel at bringing cohesion to orgs.
Some companies where I have led teams include Dropbox, Facebook, Walmart & Sam’s Club, and Intuit.
I’m a big fan of dogs, will travel for food, and I truly love the weather in San Francisco.
RECENT EXPERIENCE
Dropbox
2020-2023
Head of Content Design
Managed a high-performing team that delivered product content design with clear business impact. Content designers embedded with teams across Dropbox, and were integral to core releases such as sync, backup, collections, and sharing, while also crafting new experiences for Capture, Sign, Replay, DocSend, Dash, and more.
Highlights
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Content designers delivered work that achieved activation, retention, and release goals
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Fostered a community of content design leaders who were internally and externally recognized as craft experts
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Built a high-performing content design team staffed against business priorities
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Revamped the content design team hiring process to remove bias and perception of free work
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Fostered a sense of community through off-sites, team building activities, and collaboration teams working on team OKRs
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Created an engagement model that determined how we staffed projects, giving content designers control of their roadmaps
2018–2020
Content Design Manager
Managed a content design team working on products, such as Facebook Pages, aimed at helping small businesses grow. Built a community known for a strong team culture that included team-building rituals such as workshops and design thinking activities.
Highlights
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Team delivered key design elements for Pages Integrity projects
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Led 1:1 coaching exercises to help content designers identify growth opportunities within Facebook, resulting in designers attaining new roles and a more engaged, enthusiastic team
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Partnered with a product design manager to provide design guidance for unstaffed teams to ensure the progression of ongoing projects and identify new high-risk areas in need of support
Sam's Club and Walmart
2010–2018
Senior Manager, User Experience, 2010-2018
Built and led a cross-discipline team of interaction designers, visual designers, and content strategists delivering large-scale releases, including Walmart Canada’s first eCommerce site, a Sam’s Club redesign, and Sam’s Club free shipping.
Managed team operations and project allocation and defined strategic roadmaps. Forged relationships with global partners.
Highlights
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Led negotiations between a U.S. product team and a Canadian-based legal team through the design and launch of the first Canadian eCommerce site, delivering a user-friendly, legally-complaint design
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Managed team and operations, hiring, onboarding, and promoting designers, researchers, and content designers
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Partnered with product managers to refine roadmap presentations to senior leadership, then crafted stories and directed design to develop illustrative story boards for internal company events
